Hi community,I am having problems in setting up Datalogic Magellan 8400. The POS has only one serial port so I plugged scale's cable into a Serial Port-to-USB adaptor. I installed the OPOS Driver (DR9610415.msi) and run the DualTest.exe to test the condition of the scale and the scanner. The scanners can be opend-claimed-enabled and read the barcode but the scale can be opened-claimed-enabled and then can't read the weight.I also enabled the scale (Registers List-Properties-Scale tab, with OPOS device name ServiceOPOS.dll) and the scanner (Registers List-Properties-Scanner tab, with OPOS device name ServiceOPOS.dll) and I also copied the ServiceOPOS.dll file to the OPOSDrivers folder.Right now I am stuck so any help could be appreciated a lot!Thanks in advance,E.T. Thanks for the response Ed. I tested with a weighted item and I got a Weight Timeout Error.
I also changed the OPOS Device Name.I've searched for it in the registry and also in the DualTest (additional program to check the connectivity of the scale/scanner with the pos) and the scale doesn't appear as connected. So I can't check whether the problem is RMS-related.
I am afraid it is a hardware problem (FYI: I tested two different Magellan 8400 scales/scanners in two different POS and PCs).Is there anyone who knows whether Datalogic Magellan 8400 is compatible with Microsoft Dynamics RMS?-Emmanouil Tritsiniotis. If you only have one serial port, I suggest you to program the Magellan 8400 using a single cable configuration.
There are only 4 steps for you to program the Magellan 8400 scanner/scale to run on a single cable. You need to copy 4 barcodes in the manual and scan one by one through the scanner without any cables connected to the scale/scan1. Reset the manufactury setting barcode2. Switch program barcode3.
Single cable barcode4. Scale barcode enable.That is all for you to program the Magellan Scanner/Scale.Download and install the program in pos system and configure from there.Hai Lam. I followed the instructions of Hai Lam and the scale/scanner works OK in the DualTest, I can enable the scale and the scanner and weight and scan items with one cable only!But the problem is NOT solved for me. When I ring up an item in RMS it doesn't appear the actual item look up code (barcode) of the item. For example if the actual barcode is 022 in RMS-POS I get S10022 and the item could not be found.In the DualTest the scanner returns 2 fields of data after ringing up an item. The first is: 'Raw Data'=022 & the second is: 'Data'=S10022So it seems like taking the 'Data' field instead of the 'Raw Data'. I experimenting also with the properties 'ScanDataEqualsScanDataLabel' and 'UPCEANScanDigitCalc' checking all possible combinations of 0 and 1 and in the regedit, but it doesn't work.Does anyone had the same problem or knows how to fix that?
Please share!-Emmanouil Tritsiniotis. You program the scanner somehow it is reading the prefix code.Try to do these:Scan the reset manufacture barcodeScan the Switch LabelScan the Single Cable Interface Barcode Rs232Scan the switch label again.Unplug the power and hook up all cables backReboot the scanner/scaleRun the Magellan program and make sure your configurations for com port is correct for both scanner and scale to matching with the scanner/scale setup. It is depending on the version of software you are using. If you are using the latest version of Magellan. You have to reading the instruction to change the setup up in the registry. If you run the older version then it is easy to change the setup of rs232 baud rate, stop bit, and parity to matching between computer and scanner/scale.Good luck!Note: unhook all cables before programs.Hai Lam.
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Hi,This is the closet issue to my issue that I found all around the internet, therefore I'm posting here.I have Magellan 8300 that is connected to windows 10 PC (not a POS), I don't have any serial port (just USB). The Barcode Scaner is connected with a cable of RJ45 to USB to the PC, the scale also is connected with another cable of RJ45 to USB.The scanner works and the Scale doesn't.
DualTest report a timeout when try to claim and weight with MagellanCS.I'ts my first time to work with this platform so I don't know what is the problem and my I have no knowledge in this filed.can any one advise?thanks in advance. If you only have one serial port, I suggest you to program the Magellan 8400 using a single cable configuration.
There are only 4 steps for you to program the Magellan 8400 scanner/scale to run on a single cable. You need to copy 4 barcodes in the manual and scan one by one through the scanner without any cables connected to the scale/scan1. Tourist bus simulator cd key. Reset the manufactury setting barcode2. Switch program barcode3. Single cable barcode4. Scale barcode enable.That is all for you to program the Magellan Scanner/Scale.Download and install the program in pos system and configure from there.Hai Lam.
You program the scanner somehow it is reading the prefix code.Try to do these:Scan the reset manufacture barcodeScan the Switch LabelScan the Single Cable Interface Barcode Rs232Scan the switch label again.Unplug the power and hook up all cables backReboot the scanner/scaleRun the Magellan program and make sure your configurations for com port is correct for both scanner and scale to matching with the scanner/scale setup. It is depending on the version of software you are using.
If you are using the latest version of Magellan. You have to reading the instruction to change the setup up in the registry.
If you run the older version then it is easy to change the setup of rs232 baud rate, stop bit, and parity to matching between computer and scanner/scale.Good luck!Note: unhook all cables before programs.Hai Lam.
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